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THE WHITEHALL HOTEL, BEST WESTERN PREMIER COLLECTION CHICAGO, Chicago – Your ideal downtown stay
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Key details
Hotel Overview
105 E Delaware Place,
Chicago,
Illinois,
United States of America,
60611-1403,
Illinois
The Whitehall Hotel, Best Western Premier Collection - Boutique hotel near Michigan Avenue and John Hancock Observation Deck
The Whitehall Hotel is located on Delaware Place, half a block from Michigan Avenue shopping and dining, and east of Rush Street. The hotel is a short walk from the John Hancock Observation Deck and Navy Pier. It features a 24-hour fitness center with Peloton bikes, free weights, and treadmills. The on-site restaurant, Kirei, serves Japanese and Chinese cuisine. The hotel has a business center, meeting rooms, and is pet-friendly with a $30 daily fee per pet (up to 30 lbs). Public areas, including the restaurant, lounge, and front desk, are wheelchair accessible. The hotel has hosted notable guests such as Katharine Hepburn, The Beatles, and Mick Jagger.
Additional perks of the hotel
- Complimentary morning coffee and tea
- Concierge services and 24-hour security
- Free high-speed Wi-Fi in public areas
- Accessible rooms with roll-in showers and grab bars
- Proximity to Lincoln Park Zoo (half-mile walk)
- Package deals available for Shedd Aquarium visits
Rooms & Suites
The Whitehall Hotel offers Superior Queen, Superior King, Superior Double Queen, Pinnacle King, Pinnacle Double Queen, Junior Suite, Delaware Suite, and Whitehall Suite accommodations. All rooms include premium Egyptian cotton linens, goose feather down comforters, and Stearns & Foster pillow-top mattresses. Marble bathrooms feature hand-placed onyx mosaic tiles, with some rooms offering soaking tubs. Rooms also include 42-inch HDTVs with streaming services, in-room safes, and mini refrigerators. Suites add separate living areas, hardwood floors, and antique mahogany furniture.
Other conveniences
- Hypnos cashmere mattresses in premium rooms
- Whitehall signature plush robes
- In-room safes large enough for laptops
- Netflix available with membership
- Writing desks and original artwork
- Accessible rooms with lowered vanities and visual doorbells
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
105 E Delaware Place,
Chicago,
Illinois,
United States of America,
60611-1403,
Illinois
Map view
street view
105 E Delaware Place,
Chicago,
Illinois,
United States of America,
60611-1403,
Illinois
City landmarks
Parks
Millennium Park
1.6
mi
Harbor
Navy Pier
1.3
mi
Museums
The Art Institute of Chicago
1.3
mi
North Michigan Avenue
The Magnificent Mile
2600 ft
Art object
Cloud Gate
1.4
mi
233 S. Wacker Drive Entrance on Jackson Blvd
Skydeck Chicago
1.5
mi
Zoo
Lincoln Park Zoo
1.6
mi
233 S Wacker Dr
Willis Tower
1.5
mi
Museums
Museum Of Contemporary Art Chicago
2100 ft
400-410 N Michigan Ave
Wrigley Building
4100 ft
435 N Michigan Ave
Tribune Tower
4200 ft
209 S La Salle St
The Rookery Building
1.4
mi
201 E Ontario St
Arts Club of Chicago
3100 ft
300 N State St
Marina City
4800 ft
Broadway Theatre
The Chicago Theatre
1.1
mi
Museums
International Museum of Surgical Science
4200 ft
Museums
Chicago Cultural Center
1.2
mi
376 N Michigan Ave
Bridgehouse and Chicago River Museum
5000 ft
Fountains
Buckingham Fountain
1.6
mi
Museums
Chicago Children's Museum
1.3
mi
Museums
Chicago History Museum
1.1
mi
Museums
Charnley-Persky House Museum
4700 ft
439 N Wells St
Chicago-style pizza
1.0
mi
100 E. Wacker Drive
Chicago Riverwalk
1.8
mi
Nearby
875 N Michigan Ave Within Chicago 360
360 Chicago Observation Deck
700 ft
Shopping Area
Water Tower Place
1300 ft
Museums
Loyola University Museum of Art
2000 ft
32 E Oak St # 200 State St. to Michigan Ave.
Oak Street
1000 ft
Gallery
Chicago Water Tower
1400 ft
806 N Michigan Ave
Historic Water Tower
800 ft
Restaurants
Potbelly Sandwich Works
1000 ft
900 N Michigan Ave Suite 520
Freshii
1000 ft
835 N Michigan Ave
Einstein Brothers Bagels
800 ft
44 E Walton St
Dos Toros
800 ft
875 N Michigan Ave Hancock Plaza
Argo Tea
1000 ft
250 E Superior St
Starbucks
700 ft
251 E Huron St Between St Clair Street & Fairbanks Ct Near North Side
LYFE Kitchen
1200 ft
270 East Ontario Street
Portillo's Hot Dogs
3700 ft
100 West Ontario Street
Lavazza Espression Cafe
1200 ft
875 N Michigan Ave
Foodease
1000 ft
835 N Michigan Ave Water Tower Place
Amorino
1200 ft
838 N State St
Guest Reviews & Ratings
What Guests Are Saying?
84%
loved it & would return
Spacious rooms
Great service
Unexpected dining charges
Spotty dining service
8.4/10
Great
Rooms
7.1
Location
9.1
Service
8.1
Dining
6.7
Guest reviews
8.4/10
based on 7 reviews
4/5
based on 2263 reviews
7.6
7.6/10 based on 979 reviews
#96 of 214 hotels in Chicago based on Tripadvisor
Kathleen
United Kingdom,
February
2024
8.4/10
The hotel room felt more like an apartment than just a room, which was a great surprise. The service was top-notch, with Nancy from the front desk shining for her excellent customer service. The location was unbeatable, offering a mix of quiet surroundings and accessibility to everything we needed. However, the dining experience left something to be desired, especially with additional unexpected charges. Overall, a stay with ups and downs, but definitely worth it.
Rooms
9.0
The hotel room felt more like an apartment than just a room, which was a great surprise. Spacious and clean.
Service
9.0
The service was always more than helpful, with a special thank you to Nancy from the front desk for her excellent customer service.
Location
9.0
The location was unbeatable, offering quiet surroundings yet close accessibility to everything we needed.
Dining
7.0
The dining experience had additional unexpected charges that left us a bit dismayed, but the quality of food was good.
Facilities
8.0
The facilities were well-equipped and offered a range of services we needed during our stay.
Spacious rooms
Unexpected dining charges
Walter
United States of America,
January
2024
7.4/10
The hotel had a mix of positives and negatives. The rooms were smaller than expected and had a large crack, but they did have unique older furniture. The temperature control was an issue with no happy medium. The service was very accommodating and professional overall, despite a rough start. The location was excellent, close to attractions and dining options. The dining experience had some delays, but the breakfast was enjoyable.
Rooms
6.0
The rooms were disappointingly small compared to the online pictures, but had interesting older furniture and fixtures.
Service
8.0
The service was incredibly accommodating, polite, and professional, although there was a rocky start.
Location
9.0
The location was excellent, close to attractions and dining options.
Dining
7.0
The dining experience had some delays but the breakfast was very nice.
Facilities
7.0
The hotel provided various services like dry cleaning and valet parking.
Jamie
United Kingdom,
September
2023
8.2/10
The hotel offers pleasant, well-furnished, spacious, and comfortable rooms; however, they do not come with a refrigerator, so if room size matters, consider upgrading. The service was friendly and helpful, and the location is great for exploring downtown and the nearby attractions. The dining options are somewhat limited, but the staff is super helpful and welcoming. The overall experience offers good value for money.
Rooms
8.0
The rooms seemed unkempt but were still comfortable and spacious.
Service
9.0
The staff was friendly and helpful, making my stay enjoyable.
Location
9.0
The location is perfect for shopping, dining, and enjoying the amenities near Michigan Avenue.
Dining
7.0
The dining experience had some service issues, but the food quality was good.
Facilities
8.0
The hotel offers a range of facilities for a comfortable stay.
Jonathan
United States of America,
September
2023
7.8/10
Staying at the hotel was a mixed experience. The rooms were nicely sized considering the city center location, but there was a disappointment as the shower head was missing and the actual room didn't match the online photos. On a positive note, the staff were very polite and helpful, with the exception of one rude encounter at the front desk. The location was excellent, being right in the heart of the Magnificent Mile with easy access to many attractions. The dining experience left something to be desired with inattentive service, although the dishes were flavorful. Overall, the hotel offers some great advantages but also has its drawbacks.
Rooms
7.0
The rooms were nicely sized for being in a big city center, but the disappointment was the missing shower head and the room not matching the online photos.
Service
8.0
The staff were very polite and helpful overall but there was one instance of rudeness at the front desk.
Location
9.0
The location was wonderful, right in the heart of the Magnificent Mile with easy walking distance to many attractions.
Dining
7.0
The dining experience was good in terms of taste, but the service was lacking attention to detail.
Facilities
8.0
The hotel provides a range of useful services like dry cleaning, bell staff/porter, wedding services, valet parking, and courier service.
Irene
United States of America,
June
2023
6.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were good-sized but unfortunately not well-maintained, with dirty sheets that seemed unchanged. On the bright side, the service was very accommodating and friendly. The location was fantastic, right in the heart of the upscale Near North area of Chicago, close to major attractions. However, the dining experience was lacking, with overpriced and poor-quality options. Facilities were standard, nothing exceptional.
Rooms
5.0
The room was good-sized but had dirty sheets, indicating poor housekeeping.
Service
8.0
The staff was very accommodating and friendly throughout my stay.
Location
9.0
The location was fantastic, right in the heart of upscale Near North Chicago, close to major attractions.
Dining
5.0
The dining options were overpriced and of poor quality, making the experience disappointing.
Facilities
6.0
Facilities were standard, nothing exceptional.
John
United Kingdom,
May
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were spacious with a great bed and a good size bathroom, super quiet, and exceptionally comfortable. The service was top-notch, the location was perfect for exploring Chicago, and the dining experience was very good. However, the additional parking fee was a downside.
Rooms
9.0
The rooms were comfortable and very accommodating.
Service
9.0
The staff were amazingly helpful and very friendly and helpful.
Location
10.0
The location was perfect, with restaurants, bars, and shopping malls only a five-minute walk away. It was a wonderful jumping-off point to explore all that Chicago has to offer.
Dining
8.0
The dining at the hotel was very good, and the hotel bar was a nice spot to unwind.
Facilities
9.0
The facilities were great, especially during the holiday season.
Geoff
United Kingdom,
April
2023
7.4/10
I had a wonderful stay at the hotel. The rooms were spacious and had a great bathroom, although the connection was quite poor, making it challenging to work or stay in touch with family. The location couldn't have been better, with easy access to shopping, dining, and iconic landmarks.
Rooms
7.0
The rooms were large and had a great bathroom. However, the connection was hardly available, which was inconvenient for staying connected with family or work.
Service
6.0
The service was a mixed experience. While they were prompt with bringing ice when requested, there was confusion about the deposit amount and a lack of attention to resolving issues like the hot water problem.
Location
9.0
The location was unbeatable, just one block from the Millennium Mile and within walking distance to the beach and many attractions. However, it could get crowded with tourists, resembling bustling streets like Kalakaua Ave in Waikiki or Robson St in Vancouver.
Dining
8.0
The dining experience was reasonably priced but on the more expensive side when considering additional charges. The food quality was excellent, although I had to call for assistance with basic requests like an ice bucket.
Facilities
7.0
The facilities were satisfactory overall, but some improvements could be made to enhance the guest experience.
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